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Support

Support with Maintenance Contract

Get priority assistance with a maintenance contract. Enjoy fast phone and email support, regular software updates, and expert troubleshooting to keep your operations running smoothly.

✔️ Updates included
✔️ Full support included
✔️ Remote Support (Teamviever) included

Support with Subscription

A subscription includes both the latest software version and full support. This means automatic updates, priority assistance, and a hassle-free experience with no additional costs for updates or support.

✔️ Updates included
✔️ Full support included
✔️ Remote Support (TeamViever) included

Support without Maintenance Contract

Basic support is available via email and support tickets. While response times may vary, you can still access assistance when needed. Software updates require a separate purchase.

✖️ No updates included
✔️ Basic E-mail support
✔️ Remote Support (TeamViewer) charged if used

Girl

Something Powerful

The headline and subheader tells us what you're offering, and the form header closes the deal. Over here you can explain why your offer is so great it's worth filling out a form for.
Girl

Something Powerful

The headline and subheader tells us what you're offering, and the form header closes the deal. Over here you can explain why your offer is so great it's worth filling out a form for.
Girl

Something Powerful

The headline and subheader tells us what you're offering, and the form header closes the deal. Over here you can explain why your offer is so great it's worth filling out a form for.

Something Powerful

The headline and subheader tells us what you're offering, and the form header closes the deal. Over here you can explain why your offer is so great it's worth filling out a form for.

Something Powerful

The headline and subheader tells us what you're offering, and the form header closes the deal. Over here you can explain why your offer is so great it's worth filling out a form for.

Explore your support options

Subscription & MaintenaNce Contract

Request Support First
USA WinCan LLC Request Support
UK WinCan UK REQUEST SUPPORT
earth_icon All Other Locations Request Support

 

Then GET REMOTE SUPPORT
Switzerland WinCan TeamViewer ***
USA WinCan LLC TeamViewer ***
UK WinCan UK TeamViewer ***
Germany WinCan Deutschland TeamViewer ***

 

Once the TeamViewer session is opened, please enter your first and last name into the target field.

Please also note that remote sessions without a maintenance contract will be chargeable.

BASIC Support

Demo RequEst
WinCanUser

WinCan User

For WinCan customers (engineers, office personal, TV operators) who need to know how to properly operate the WinCan software for daily usage. Every participant will receive the WinCan User certification.
WinCanProfessional

WinCan Professional

Trainings in our facilities or with our certified training partners will give resellers the expertise they need in order to properly operate our software packages. The trainings will be held in small groups (max. 6 participants) in a modern training room with the latest IT infrastructure.
WinCanTrainer

WinCan Trainer

For resellers and trainers who want to train WinCan VX products and issue WinCan User certificates. The course will be finished with a theoretical and practical exam. Participants who complete the course will recieve the WinCan Trainer Certificate. The WinCan Professional Certificate is required in order to participate to this course.

WinCan Training – Get the Most Out of Your Software

Want to master WinCan? Our training sessions are designed to help you optimize your workflow and use WinCan to its full potential. Each training is tailored to your specific needs, ensuring that you and your team gain hands-on experience with the features most relevant to your work.
Whether you need help with basic operation, advanced reporting, or GIS integration, we provide expert guidance to improve efficiency and accuracy.
 
Contact us today to schedule your personalized WinCan training